MAYBE I.T.’s TIME TO
TAKE ADVANTAGE
OF ADVANTAGE.

Advantage have been a trusted partner of Property Brokers for over 10 years now supporting our 43 branches and almost 800 endpoints. More recently Advantage has been providing a significant amount of assistance in the security space; it is just no longer possible to maintain the sort of knowledge you need to stay ahead of all the latest threats inhouse so having an experienced partner in this space is invaluable. In a number of instances Advantage have provided immediate assistance as a result of a cyber attack and have provided us with solutions and guidance to ensure that we continue to reduce our exposure.

About a year ago UCOL decided to move all core systems off premise and to the Advantage data centre. The Advantage facilities are 'A' grade and the staff are competent and very accommodating. They are solution focussed and instead of logging a ticket, we can pick up the phone and talk to a person. The process of getting to where we are has been very smooth thanks to the can-do attitude of the Advantage staff.

Ageing hardware and difficulty of migrating control apps to a new platform (meant a total rebuild, reconfig, re-commissioning) but virtualisation of servers was chosen to improve availability and recoverability. There was doubt as to whether w2000k based server, real time controls, data-links / databases, HMIs, engineering and diagnostics would work properly. Advantage worked through these issues with us, trial runs were made on hot-spare systems, providing a fast and effective way of virtualising this.

Liquorland has undergone some major projects in the last 6 months with a focus on upgrading and managing a large device fleet around the country. Advantage has worked with the team to understand the environment challenges, shared with us best practice and quickly tabled tactical solutions. We rolled out the Advantage Pulseway RMM tool and now our IT team can easily and cost effectively remotely manage all endpoints from anywhere. Advantage has also taken over our endpoint security management with their Managed Detection and Response solution, watching our endpoints 24/7 for Cyberattacks.

We are a small IT team looking after a number of endpoints around the country, we engaged Advantage to upgrade our antimalware solution to the latest and review our security overall. We found Advantage responsive and easy to deal with and have a spread of security products to suit a wide-range of organisations. Their monthly Phishing Simulation and Training has really helped with staff education at the store levels, which as a business that depends on emails, has always been a risk.

Being a Building Society, our security is of upmost importance and selecting the right partner to take us on the security journey was crucial. Advantage took the time to understand our business and worked closely with our partners to roll out various security solutions covering multiple areas. Advantage keeps our staff engaged with monthly CyberSecurity training and their SOC watches our business 24/7 for Cyberattacks.

McVerry Crawford consulted with Advantage towards a hosted cloud solution, ongoing managed support and security services for our four regionally based dealerships. The result was a successfully delivered project migrating and updating old on-premise servers to a complete hosted solution with minimal disruption. The Advantage helpdesk and SOC teams continue to provide ongoing proactive maintenance, security monitoring and immediate support to a high standard.

Advantage has provided infrastructure as a service and support to Medlab Central for more than a decade, allowing them to focus on their critically important laboratory and diagnostic services to the health sector throughout the North Island. More recently Advantage has worked with Medlab Central to provide a 24x7 managed security platform designed to protect them, their systems and their customer data now and into the future.

Universal Packaging has used the Managed Services provided by Advantage for several years. These services provide proactive maintenance of the network, firewall, AV security and immediate support for our users through the Advantage helpdesk. They are expertly managed and provide a level of security and technology that would be extremely difficult for us to manage in-house. The helpdesk service is fast, efficient and friendly and we have seen excellent uptake by our users who find talking to Advantage as natural as talking to their colleagues. All staff at Advantage have taken time to learn about the people and culture in our business and this enables the ‘personal touch’ to come through with all interactions. We would thoroughly recommend other businesses look at Advantage if a cost-effective, robust and responsive IT solution is required.

Advantage has provided managed IT services for Palmerston North Airport Limited for a number of years. Due to our small team and limited number of resources, we appreciate their tailored approach to helping our business grow and their commitment to providing a level of technical expertise and service that would be difficult for us to manage in-house. Their helpdesk always answers quickly and is usually able to resolve any problems that we have immediately. The team is personable, has a high-level of knowledge and goes out of their way to help us out. We wouldn’t hesitate to recommend Advantage to any businesses looking for a Managed Service Provider.